E16 COMMUNITY LAND TRUST
Voluntary Role
| Role Title | Member Engagement and Outreach Officer |
| Type | Voluntary member of the CLT |
| Duration | Initially for one year, with option to extend as the role develops |
| Hours | Part time – average 2–4 hours per week, including monthly board meeting |
| Payment | Voluntary role, with a budget to enhance community and member engagement |
| Start Date | Summer 2026 |
| Location | Work from home and in Custom House, E16 when necessary |
Who We Are
E16 CLT is Newham’s first Community Land Trust. A Community Land Trust (CLT) is an independent, community-led organisation whose purpose is to develop and manage homes and other assets — such as community centres — that remain permanently affordable and under community control.
Unlike conventional housing development, a CLT ensures that local people are in charge. Affordability is based on what residents actually earn, not on market rates, and that affordability is locked in for the long term — for current and future generations.
| Our Mission We are a powerful community voice in E16, Newham. We are committed to securing a regeneration in Custom House that works for all residents — regardless of tenure — whilst delivering genuinely affordable homes and community assets for our community now and in the future. |
Our Background
E16 CLT grew out of the PEACH Housing Club — a group of more than 100 residents determined to secure a regeneration in Custom House that worked for the existing community, not just the Council. Residents feared that new homes would be unaffordable and that people would be displaced from the area. In response, PEACH Housing Club developed an Alternative Regeneration Plan, rooted in what local people actually wanted.
Since then, E16 CLT has gone from strength to strength. We have:
- Recruited over 250 members;
- Hosted events to shape our plans and build community support;
- Forged partnerships with Newham Council and other community-led housing projects;
- Secured funding from the GLA’s Community Housing Fund.
Our Current Projects
E16 CLT is now actively developing two significant projects:
| Blake Road — Nine New Homes We have an agreement to lease with Newham Council for the Blake Road site, on which we are developing nine new genuinely affordable homes. This is a landmark project for E16 CLT and for community-led housing in Newham. |
| Fords Park Road — Community Garden & Community Centre We manage a community garden at Fords Park Road and plan to refurbish the attached building as a community centre, creating a valuable new asset for the local area. |
The Board
E16 CLT is governed by a voluntary Board of Directors. As a team, the Board is responsible for:
- Setting strategy and agreeing policies and procedures for E16 CLT;
- Overseeing and managing the CLT’s projects and budget;
- Growing our membership and deepening community engagement;
- Maintaining relationships with Newham Council, funders, contractors and partner organisations;
- Keeping members informed through communications and meetings;
- Raising funds to support our work.
The Board meets quarterly. The Membership and Outreach Officer will work with and receive support from board members more regularly.
What You Get From Being a Volunteer
- Be part of an exciting, community-led project making a real difference in E16 and Custom House;
- Develop your skills through training and hands-on experience of CLT governance and development;
- Visit other CLTs and community-led housing projects across London and the UK;
- Join a growing movement pushing for more genuinely affordable homes and community-owned assets.
Requirements of the Role
Engage and grow membership
● Develop and deliver a communications plan to raise awareness of the CLT and grow our membership.
● Be a point of contact for new and established members, providing them with informationand updates and answering queries when needed
● Work with community organisers in PEACH to promote and enable membership drives in the Custom House area.
● Work with the board and directors to prepare and run E16 CLT’s Annual General Meeting. Stewardship and member care
● Take responsibility for coordinating the member journey with the CLT.
● Administering and improving the systems and processes to support member engagement and allocation of future residents .
Communications
● Prepare updates for members, working with colleagues to produce content explaining the progress on our projects.
● Preparing clear and engaging messages for the community about our projects and the homes we are offering (online and print including posters and flyers).
● Improving our communications across multiple platforms, including web and email, potentially developing or improving the systems and processes to support this if deemed necessary.
Finance
● Collect and monitor membership payments (a one-off payment when members join).
● Explore how people will finance homes, including through mortgages and other possibilities such as Sharia compliant finance and by building up savings – this would be a desirable part of the role when we come to support prospective residents, but is not vital.
Characteristics
We are seeking someone who is passionate about building community and committed to making sure our members have an excellent experience of engaging with us. This person will be comfortable working on the ground in the E16 area to help build relationships with residents, businesses and other organisations.
You will be an advocate for the values of E16 CLT and will help grow our membership and support for our work through excellent communication and appropriate systems and processes. The suitable candidate will be able to balance different perspectives with the pragmatism needed to get things done and serve the communities in E16, while working effectively within a small organisation and volunteer board. We are also looking for someone who wants to learn with us as a team and help make our vision of permanently affordable and good quality homes a reality.
Person Specification
Essential
- A personal connection to Custom House or Newham.
- The will and enthusiasm to contribute roughly 2–3 hours per week, depending on board activity.
- Experience dealing with people from a wide variety of backgrounds, preferably in person as well as remotely.
- Experience providing information, advice and guidance for members of the public.
- Writing and literacy, with a high standard of accuracy and clarity for internal and external communications.
- Finance and numeracy skills, with willingness to learn more if required.
- IT competence; knowledge of databases would be a significant advantage.
- Planning and organisation skills.
- A helpful and willing attitude, with a commitment to providing a good service to members of the public.
- Ability to collaborate well while also making progress independently.
Desirable
- Experience working with other volunteers, including board members.
- Organising and running group workshops or consultation processes.
- Membership organisation and management.
- Production of promotional material.
- Graphic design and publication skills.
How to Apply
| To apply, please send your CV and a covering letter explaining your interest in the role and what you would bring to E16 CLT. Send to: Paul Regan | info@e16clt.co.uk |
| Closing Date | Midday, 30 June |
| Interviews | Wednesday 8 July (shortlisted candidates) |
| AGM | October or November |
E16 CLT welcomes applications from people of all backgrounds. We are particularly keen to hear from candidates who reflect the diversity of the E16 community.